A District Information Services Computer and Telecommunication Technology Initiatives Newsletter

The new myGateway is here and is accessible to all students, staff, and faculty. Have you had a chance to visit? If not, click here to navigate to the myGateway site with your web browser and log in for a quick look.

Once logged in, you will notice a much different layout (see example below) than the previous version, so it may take a few minutes to get used to it. The main menu is located on the left side of home page (labeled 1) and links to WebStar and course sites in the top right corner (labeled 2).

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Interested in learning more about using the various myGateway features and functions? Click here to access I.S. Training & Training Materials page. Once there, scroll down to the MyGateway for Faculty section to view additional documentation.

As of this writing, myGateway is running smoothly with most of the initial issues resolved. We are still working on improving search/index mechanisms in myGateway to eliminate sporadic file retrieval errors. We are also working on a solution to a WebStar access issue from myGateway. The access issue affects only a few users and can be worked around by logging into myGateway from a different network, such as home or cellular. 

For more detailed information on the above or experiencing other technical issues in myGateway, click here to access available resources on the I.S. User Support/Help Desk page or contact us at ishelpdesk@nocccd.edu.


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